b1game Privacy Policy

1 Introduction

This Privacy Policy applies to all personal data collected, processed, and stored by b1game in connection with your use of the b1game platform, available at b1game.club. It applies to all registered account holders, visitors, and prospective players who interact with any part of the b1game website, mobile interface, or support channels.

b1game is committed to handling your personal data in a lawful, fair, and transparent manner. We collect only what we genuinely need, we hold it only for as long as necessary, and we protect it with robust technical and organisational security controls. This policy is written in plain English so that every b1game player — whether you are logging in from Karachi, Lahore, Islamabad, or Faisalabad — can understand exactly how your information is managed.

If you have any questions about this Privacy Policy or about how b1game handles your data, please contact our support team via live chat or email at [email protected] before proceeding with registration.

2 Data We Collect

b1game collects personal data from you through several channels: directly when you register, deposit, or contact support; automatically when you use the platform; and occasionally from third-party verification and payment service providers. The categories of personal data we collect are detailed below.

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Username and encrypted password
• CNIC number or passport number (where required for KYC verification)

2.2 Financial & Transaction Data

• Deposit and withdrawal amounts and dates
• Payment method identifiers (e.g., JazzCash mobile number, EasyPaisa account reference, bank account name for HBL / UBL / Meezan Bank transfers)
• USDT wallet addresses (TRC-20) provided for cryptocurrency withdrawals
• Transaction history within your b1game account

2.3 KYC Verification Documents

• Copies of government-issued photo identification (CNIC, passport)
• Proof of address documents (utility bills, bank statements)
• Source of funds declarations where required by our compliance team

2.4 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps, login history, and platform activity logs
• Games played, bet amounts, and wagering history
• Cookie identifiers and session tokens (see Section 6)

2.5 Communications Data

• Records of live chat conversations with b1game support
• Email correspondence sent to or received from b1game
• Feedback, survey responses, and complaint records

3 How We Use Your Data

b1game uses the personal data collected from you for the following specific purposes:

b1game will not use your personal data for any purpose other than those listed above without first notifying you and, where required by law, obtaining your explicit consent.

3.1 Marketing Communications

b1game may send you promotional offers, bonus notifications, and platform updates by email or SMS where you have consented to receive such communications during registration or at a later date. You may opt out of marketing communications at any time by updating your communication preferences within your b1game account settings or by contacting our support team. Opting out of marketing communications does not affect the delivery of essential service notifications related to your account.

4 Legal Basis for Processing

b1game processes your personal data on the following legal bases, depending on the nature and purpose of each processing activity:

• Contractual necessity: Processing required to fulfil b1game's contractual obligations to you as a registered account holder, including account management, deposits, withdrawals, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and gaming licence conditions.
• Legitimate interests: Processing carried out in b1game's legitimate interests and not overridden by your data protection rights, including fraud prevention, platform security, and improving platform services using aggregated analytics.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

b1game does not sell, rent, or trade your personal data to any third party. However, in order to operate the b1game platform effectively and meet our regulatory obligations, we may share specific categories of your data with the following types of trusted third parties, all of whom are contractually required to handle your data securely and in accordance with applicable privacy standards:

5.1 Payment Processors

b1game shares the minimum necessary financial and identity data with payment processing partners to facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT cryptocurrency networks. These processors are themselves regulated entities subject to their own data protection obligations.

5.2 KYC & Identity Verification Providers

b1game uses third-party identity verification services to carry out Know Your Customer (KYC) checks. These providers receive only the data required to verify your identity and age, and are prohibited from using that data for any other purpose.

5.3 Gaming Software Providers

Some b1game products — including live casino games — are operated in partnership with third-party gaming software providers. These providers may process limited technical and gameplay data in order to deliver their games. Their own privacy policies govern how they handle data within their game environments.

5.4 Regulatory & Law Enforcement Authorities

b1game may disclose personal data to gaming regulators, financial intelligence units, or law enforcement agencies where required by applicable law or where b1game is legally compelled to do so — for example, in connection with AML reporting obligations or a court order.

6 Cookies & Tracking Technologies

The b1game platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your logged-in session, and understand how players navigate and use the site so that we can improve it over time.

6.1 Types of Cookies Used

6.2 Managing Your Cookie Preferences

You may manage or disable optional cookies at any time through your browser's built-in privacy settings. Please note that disabling essential cookies will impair or prevent the b1game platform from functioning correctly, and you may not be able to log in or place bets if essential cookies are blocked.

7 Data Retention

b1game retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. The following retention periods apply as a general guide:

Upon expiry of the relevant retention period, b1game will securely delete or anonymise your personal data. Data that has been anonymised — meaning it can no longer be linked back to any identifiable individual — may be retained indefinitely for aggregate analytics purposes.

8 Data Security

b1game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS 1.2 or higher) encryption for all data in transit between your device and the b1game platform
• AES-256 encryption for sensitive data stored at rest in b1game's database systems
• Multi-factor authentication requirements for b1game administrative systems
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular third-party security audits and penetration testing of the b1game platform
• Intrusion detection and real-time security monitoring systems
• Formal data breach response procedures with notification protocols

In the event of a personal data breach that poses a risk to your rights and freedoms, b1game will notify affected players without undue delay and in accordance with the notification requirements of our gaming licence obligations.

9 Your Rights Over Your Data

As a b1game player, you hold meaningful rights over the personal data that b1game holds about you. b1game is committed to facilitating the exercise of these rights in a timely and straightforward manner. Your rights include:

• Right of Access: You may request a copy of all personal data that b1game holds about you. b1game will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data b1game holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile information directly from within your b1game account settings.
• Right to Erasure: You may request that b1game delete your personal data. Note that b1game may be required to retain certain data for regulatory and AML compliance purposes even following an erasure request, as described in Section 7.
• Right to Restrict Processing: You may request that b1game limit the processing of your data in certain circumstances, such as where you contest its accuracy.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that b1game provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to b1game's processing of your data based on legitimate interests, including the use of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10 Children & Minors

Parents and guardians are encouraged to use available parental control tools and software to prevent underage individuals from accessing gambling platforms. If you have reason to believe a minor has accessed the b1game platform, please contact our support team immediately.

11 International Data Transfers

The b1game platform serves players primarily based in Pakistan. However, some of the third-party service providers with whom b1game works — including gaming software providers and KYC verification platforms — may process data on servers located outside Pakistan. Where such international transfers occur, b1game takes steps to ensure that adequate data protection safeguards are in place, including contractual data processing agreements with the relevant service providers.

By registering a b1game account and using the platform, you acknowledge and consent to the transfer of your personal data to third-party service providers operating in jurisdictions outside Pakistan where necessary for the delivery of b1game's services. Any such transfers are conducted in compliance with b1game's international gaming licence data protection requirements.

12 Changes to This Privacy Policy

b1game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform services. Any material changes to this policy will be communicated to registered players via the email address associated with their account, or via a prominent notice displayed on the b1game platform prior to the change taking effect.

Where an amendment materially affects your rights, b1game will endeavour to provide a minimum of 14 days' advance notice. Minor updates — such as corrections of typographical errors or clarifications that do not alter the substance of the policy — may be made without advance notice. The effective date shown at the top of this page will always reflect the date of the most recent revision.

Your continued use of the b1game platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must cease using the b1game platform and may request account closure.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how b1game handles your personal data, you are encouraged to contact our team in the first instance through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly from the b1game platform. Average first-response time is under 5 minutes.
• Email: [email protected] — please use the subject line "Privacy Enquiry" or "Data Rights Request" so our team can route your message appropriately.

b1game is committed to resolving all privacy-related complaints fairly, promptly, and transparently. We aim to acknowledge all formal complaints within 24 hours and provide a substantive response within 5 business days. Where a complaint requires extended investigation, you will be kept informed of progress throughout.